Returns & Exchanges
At BESTIES Vegan Paradise, we want you to love your plant-based treats; however, due to the perishable nature of food, we can only accept returns on non-perishable items within 14 days of purchase. If your order arrives damaged or incorrect, please reach out to our team immediately for a replacement or refund.
Contact Support
Email our plant-based care team with your order number and photos of the items you wish to return or report as damaged.
Approval Review
Our team will review your request within 24 hours to ensure the items meet our safety and hygiene standards for return eligibility.
Ship Items Back
For non-perishable goods, securely pack the items in their original packaging and use the provided prepaid shipping label to send them back to our warehouse.
Receive Refund
Once we receive and inspect your return, a refund will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing